Category : Guest RelationsRegion : InternationalCountry/Locale : Cruise ShipGuest Services Manager required for well-known family cruise line.As Assistant Guest Services Manager you will report to the Manager Guest Services. Your role will be to supervise daily operations of Front Desk and Guest services, leading a team of Guest Services directory of all crown plaza hotels Hosts, follow up on daily assignments, handle any Guest services issues.You directory of all crown plaza hotels will be responsible for:Creating daily schedules for Guest Services Hosts.Implement training and development for Guests services and ConciergeMonitor the daily bank out process for crewMaintain a cash floatAssist in all other areas of Guests Services and/or Crew officeRequired experience/qualifications: Minimum 2 years shipboard experience. Tourism and Hospitality certification. Knowledge of Immigration and Customs regulations. Cash Handling directory of all crown plaza hotels Experience Proven ability to deliver excellent directory of all crown plaza hotels service Excellent communication skills + self presentation Ability to multi taskRotation: 4 months on / 2 months offSalary: to be discussed at interviewBenefits: Officer status, medical cover, life insurance, retirement savings planAccommodation: shared Cabin
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