Matt Walls: Excluding the effects of currency fluctuations, hotel prices globally increased by 4%, h

Here Breaking Travel News sits down with Matt Walls, vice president of Hotels.com to discuss global hotel trends, the rise of China, the impact of the Olympics luxury hotels in las vegas 2012 and the vast opportunities presented by the mobile travel space.
luxury hotels in las vegas Matt Walls: Excluding the effects of currency fluctuations, hotel prices luxury hotels in las vegas globally increased by 4%, helped, for instance, by the recovery of business luxury hotels in las vegas and leisure travel in the US, as well as prices bouncing back in Asia, particularly luxury hotels in las vegas in Japan and Thailand after the natural disasters in 2011, and the growth in the numbers of travellers from China.
This is the first time in five years that we have seen the average price of a hotel room increase in all regions worldwide. In some areas, the increase was moderate, such as in Europe and the Middle East as well as Latin America with just a 1% rise but, in contrast, the Pacific region gained 6%.
For hoteliers, this is a good sign as it seems that confidence has returned to the market, the world is travelling again and the recovery is well-established. And, for travellers, it is a great time to travel as prices luxury hotels in las vegas are still a long way from their 2007 peak.
In the first half of 2011, traditional Southern European destinations like Italy and Spain benefited from tourists who were looking for 'safer' alternatives to those areas affected by the Arab Spring. This changed in the first six months of this year, as this region was relatively luxury hotels in las vegas calm which led to widespread price increases in countries such as Egypt, Tunis and Morocco.
Despite the modest rise of 1% in Latin America, the region was still the second most expensive globally with individual countries recording a strong performance. Brazil, which overtook the UK as the world's sixth largest economy earlier in 2012, is obviously one of these countries. We saw a significant growth here fuelled by business and leisure travellers. And we expect to see this continue in the run-up to the two major sporting events in the country- the FIFA World Cup in 2014 and the Olympics in 2016.
MW: Yes, certainly in the short-term. Prices in Asia bounced back after a turbulent first half of 2011 with the crises in Japan. With one of the highest occupancy rates worldwide, hotel rooms in the Asian business hubs, such as Hong Kong and Singapore, are in short supply and this always luxury hotels in las vegas leads to higher prices. The expansion of low-cost carriers in the region is also stimulating travel.
luxury hotels in las vegas Since 2010, we have seen a slow recovery luxury hotels in las vegas in the US market, following an increase in conference and business travel luxury hotels in las vegas combined with higher consumer spending. How much this is affected in the longer term by the ongoing crisis in the Eurozone remains to be seen.
BTN: With Chinese travellers on the rise, you have launched a dedicated Chinese International Travel Monitor. What has this demonstrated? What is your advice to hoteliers looking to tap into this market?
MW: With the number of Chinese international travellers estimated to overtake those from the US and Germany in the next few years, this is rapidly luxury hotels in las vegas becoming a very important luxury hotels in las vegas market for hoteliers and how they react to this trend will be the key to their success luxury hotels in las vegas in attracting these lucrative visitors. Our Chinese International Travel luxury hotels in las vegas Monitor showed that many hotels have already recognised this and are introducing new services such as Mandarin speakers, translated materials, Chinese luxury hotels in las vegas menus and entertainment options.
In addition, the CITM revealed the changing face of the Chinese traveller. Many hoteliers who took part in the study said they feel that Chinese travellers are becoming younger, more confident, savvier online and are more familiar with foreign cultures and customs.
The average daily room rate in January 2012 for the Olympic period was 119% higher luxury hotels in las vegas than the same time the previous year. However, as the Games approached luxury hotels in las vegas and more rooms became available, prices started decreasing. In fact, by the last week of the event, they had dropped 3% below prices for the same period in 2011. This was great news for consumers who perhaps thought it might be best to stay away from London but, once the Games began, took a last-minute luxury hotels in las vegas trip to the capital to absorb the tremendous atmosphere.
There is no doubt that the legacy for London will be very positive. With new hotel openings, more than 12,000 hotel rooms were added to the capital, bringing luxury hotels in las vegas the total to more than 140,000. Many other properties also completed major refurbishments. This improved hotel stock, together luxury hotels in las vegas with the benefits of the exceptional luxury hotels in las vegas global media coverage achieved throughout the Games, means that London will reap the rewards in 2013 and beyond.
MW: It is always hard to predict how prices could change moving forward, as external effects luxury hotels in las vegas cannot be foreseen, as we saw in 2011 when both economic uncertainty and natural disasters had a major impact on different regions around the world.
MW: At Hotels.com, we pride ourselves on being adaptable and moving quickly. Whilst we are a big company, which has grown substantially over recent years, we try to maintain a 'start-up' feel, giving us flexibility to grow, change and take advantage of the latest and best technology to help our fulfil their hotel booking luxury hotels in las vegas needs.
In 2008, we launched our business-unique loyalty programme Welcome Rewards, which was extended to the UK in 2010 and launched globally in 2011. Travellers get a night free in one of 65,000 partnering hotels for every ten nights stayed.
MW: At the moment, we run more than 85 Hotels.com websites worldwide, with 33 sites in 24 languages in EMEA. This year, we launched a Spanish language site in the US and a Hebrew site to provide our customers with tailored content in their own language.
MW: We're really proud of our Welcome Rewards loyalty programme, largely because of its simplicity. Customers just sign up and, when they have booked ten nights – either separately all in one go, they earn one night for free. In addition, unlike most reward schemes which are usually specific to one brand, Welcome Rewards luxury hotels in las vegas allows customers to accumulate and redeem their ten qualifying nights across a range of 65,000 independent and chain hotels as well as B Bs and self-catering. One of the other perks of the programme for customers is that there is no blackout period.
MW: People are looking for ease, convenience and a service they can trust, together with great value prices. The booking process luxury hotels in las vegas should be as easy and quick as possible but with plenty of filtering options to suit individual needs. Speed is especially important for travellers who need a hotel for the same night and that's why we are investing in our mobile applications.
MW: Mobile booking. The explosion of Smartphones and, more recently, tablets mean that consumers are more and more inclined to use mobile booking for essentials like travel. A recent report stated that, by the end of 2012, there will be more than 117 million tablets shipped around the world – this level of adoption is a clear indicator of the 'mobile booking' trend.
MW: Since the launch of the Hotels.com mobile app 18 months ago, we have had millions of downloads. Hotel stays are increasingly being booked last minute via the apps, rather than weeks in advance. The "last minute" concept is accentuated as users book on the go – whether they are in an unfamiliar city, missed luxury hotels in las vegas their flight or are on a road trip.
MW: Online bookings will continue to grow globally as connection speeds are improved and confidence increases in the less mature markets. Mobile will continue to be the fastest-growing section of the market, particularly as companies focus on constantly upgrading their apps.